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Privacy Policy

At eCyte, Inc. (hereinafter referred to as "eCyte", “we” or “our”), we are committed to protecting your personal data and maintaining transparency about how it is collected, used, and shared. As a provider of innovative scientific instruments for phenotype-based analysis and separation of microbial and mammalian cells, we support cutting-edge research while safeguarding your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. We may update this Policy from time to time; the latest version will always be available on our website.

Contents

What Personal Data We Collect

Personal data refers to any information that can directly or indirectly identify you. We collect:

Basic data: such as your browser type, IP address, device type, and visit timestamps.
Behavioral data: including page views, clicks, and time spent on pages.
Submitted data: such as your name, email address, phone number, and organization when you submit forms on our website or communicate with us.
How We Collect Your Personal Data

We collect data through various channels, including:

When you register, place an order, or request services.
When you contact us via email or other platforms.
When you sign up for newsletters, marketing materials, or events.
Automatically, through cookies and similar technologies (see our Cookie Policy for details).
From public sources (e.g., search engines, professional networks, employer websites) to verify your professional role.
How We Use Your Personal Data

We use your data to:

Communicate with you, including sending newsletters, product updates, event invitations, and company news.
Provide and improve our products, services, and customer support.
Maintain and manage our professional contact lists.
Legal Basis for Processing

We process your data based on:

Legitimate interests, such as maintaining business relationships and communicating relevant information to you as a business contact.
Contractual necessity, when providing products or services you request.
Legal obligations, where required by law.

You may unsubscribe from communications at any time, and we will respect your preferences.

Data Storage and Transfers

Your data is stored on secure servers in the United States. We may share data with:

eCyte affiliates worldwide, under the same data protection commitments.
Authorized third-party service providers, solely for the purposes of marketing, website analytics, technical support, or order fulfillment. These partners are contractually bound to use your data only as instructed and are prohibited from selling or further disclosing your information.

We do not sell or share your personal data with unauthorized third parties.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal and regulatory requirements. This typically means for the duration of our business relationship.

Data Security

eCyte has implemented appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.

Your Rights

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you.
Correct or update inaccurate data.
Request deletion of your data, under certain conditions.
Restrict or object to certain types of processing.
Receive a copy of your data in a machine-readable format (data portability).
Withdraw consent where processing is based on consent.

To exercise any of your rights, please Contact Us. Please note that limiting or deleting your data may impact our ability to provide certain services or communications.

Contact Us

If you have any questions about how we process your personal data, please feel free to Contact Us

Last Updated: April 3, 2025
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At eCyte, we value your privacy. You have control over which categories of cookies you allow. Use the toggle switches below to manage your preferences. A blue toggle indicates consent for that cookie category.

You can update your preferences anytime by clicking 'Cookie Settings' in the footer of our website. For more information, please refer to our Cookie Policy.

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    These cookies are essential for the website to function and cannot be disabled. They support core features such as page navigation, secure access, and service availability. Some are set only in response to actions you take, such as submitting a form. Where personal data is involved, we process it based on our legitimate interest in delivering and securing our services, in accordance with the GDPR.

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